If you just want to start a regular return of your product(s), follow the steps below. You can return your unused products within 14 days after purchase.
<aside> 💡 If you are in Germany and want to return your products, please use the following link to create a return label. Kindly note that the return label must be paid for by the customer.
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<aside> 💡 Kindly include your invoice or any relevant reference documentation in the package and ship your returned products to the following address:
COBRAUNION c/o MetaStudio Koepenicker Str. 187-188 10997 Berlin Germany
Kindly note that the return label must be paid for by the customer in advance.
To avoid unnecessary customs fees please declare the parcel as “return”.
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